Rather than use USPS I decided maybe it was better to FedEx the letter and require a signature. Coral Sands is situated perfectly in the heart of Hilton Head near Coligny Beach. Theyre also applicable regardless of the comments tone. Scam Clue 4: A promotion demanding that you act now or lose the deal. Contact them directly! My name is joe williams i am a co owner /sharon course owner at coral reef resort in hilton head sc. Palmera Vacation Club ranks 198 of 1943 in Real Estate category. You are using an out of date browser. All content should be genuine and unique to the guest. Like a free stay and Hilton money? Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Theres a lot of noise out there. As a matter of policy, BBB does not endorse any product, service or business. Palmera Vacation Club headquarters 33 Office Park Road, Suite 219 South Carolina, Hilton Head Island 29928 United States Palmera Vacation Club phone number +1 888 887 2563 0 0 What is Palmera Vacation Club's email addresses? Fraudulent representation of a time share, Desired Settlement: cancellation of contract with no negative credit report filing, Vacation Club and what we were promised and told. Sign up for free now, Sign up for free to participate on the website. Who better to tell others about the free breakfast, friendly staff, or their comfortable room than someone whos stayed at the property? Copyright 2020 Business Consumer Alliance All Rights Reserved. They think all they have to do is change their name or change management companies and people won't find out. Feb 28, 2023 7:27 pm EST. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. The first was several years ago when Coral Sands (now Coral Resorts) was run by Reba Management Company. There are many benefits of timeshare, but if you arent going to use it to the fullest, you may miss the opportunities! We were referred by friends when they purchased a timeshare, so we got a 4 day 3 night stay in Hilton Head for $149 plus $140 worth of gift certificates if we went to the 90 minute "presentation". 602357907. Island Links is located on beautiful Hilton Head Island, perhaps the finest resort community along the Atlantic Coastline. Click here to explore the Palmera Portfolio. And while we were waiting for our "guide", we saw several retirement-age couples fill out the paperwork to purchase. Everything you need for a luxurious relaxing vacation. Know they have sent the timeshare to a collection agency and we have no clue on how to resolve this issue. Submit a complaint and get your issue resolved. World renowned for its golf and tennis, Hilton Head also offers a variety of water sports, miles of bike paths, wonderful restaurants and great shopping. Fla. $12,000. After purchasing, I was told to just click Book Me and schedule my trip. BBB Business Profiles may not be reproduced for sales or promotional purposes. Long gone are the days of owners traveling to the same resort, in the same unit, at the same time every year. Vacation Club. Discuss the issues you have had with Palmera Vacation Club and work with their customer service team to find a resolution. They promised it would be sold in 3. We were still not interested. Re: Palmera Vacation Club I called in late November and was told that my dates were not open to call again in January. You can find contact details for Palmera Vacation Club above. Reviews - Palmera Vacation Club Member Reviews What Our Members Are Saying Read what real members and real visitors of the Palmera Vacation Club resorts have to say about their experiences with us. No. My next step was going to be to drive back down to HHI with my husband and do it in person but everything I have read on this site does not recommend doing that. In fact, timeshare has been celebrating years of growth, surpassing over $10 billion in sales. I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Nothing has been done and calling makes it clear no one cares. Our records indicate the company failed to respond to the one complaint brought to its attention. Check the spelling of your query. A lot of robocalls are currently making this pitch. 33 Office Park Road, Hilton Head Island, SC 29928 United States (#6022358) Beds 2 . This is an absolute fiasco and I demand this matter be resolved immediately by returning my 2 RCI timeshares, $9K + closing costs +/-$1100 for monthly bank drafts. Desired outcome: This sounded good to me as my current time share only gave me one week and a one bedroom. Definitely an extremely shady "company" with very poor business practices, and I'm glad we saw your post. From RCI Gold Crown standards, to Trip Advisors Excellence awards, to private communities, easy beach access, and beautiful accommodations, our resorts have everything you need for a luxurious relaxing vacation. Must call to book. Login. Report inappropriate content Robert F 2 posts 92. Claim it and get a lot of features. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. Revdex.com: I have reviewed the response made by the business in reference to complaint ID 12109628, and find that this resolution is satisfactory to me. Palmera Vacation Club Timeshares for Sale For Sale Search Now Filter results Map View List View Sort By 0 Palmera Vacation Club Timeshares Sorry! Comments and media that include hate speech, discriminatory remarks, threats, sexually explicit remarks, violence, or the promotion of illegal activity are not permitted. Hi, I am looking for advice/reassurance on canceling a timeshare contract with Palmera Vacation Club in Hilton Head, SC. | Read full review of Palmera Vacation Club. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? I just feel so bad for all of the people that get swindled by vultures like these. ST-26552. I'm tired of the lies. This will surely increase the credibility of your complaint. I explained to mr sheldon that the document he send me was not a quit deed and that i was not signing anything that i did not understand. I am also going public and slamming Hilton Head with their presents and how they lure vacationers in for a so call deal of a life time offering free $100 and $200 Visa cards just to hear their spill, at least that what we were offered while on Vacation there. Consider how much of your income goes towards bills and what you have left over at the end of each month. We asked plenty of questions, figuring 4 heads were better than 2. Promotional discounts and offers may not apply to all properties. There was absolutely no reason for that kind of unprofessional behavior if he attacked me the way he did im sure this is not his first doing this.I was appalled, shock and dismay with his disrespectful attitude toward sharon and. ok, so we bought into Palmera a few years age stating we could have unlimited "smart stays" and were also able to grant them to any of our guests without us having to be there. We returned Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. I believe this outfit may have operated under the name Vacations Anytime years ago in ***********. ST-36515. According to ARDA, the American Resort Development Association, the average cost of a timeshare in 2019 is $21,445. Prove them wrong! 2023, International Association of Better Business Bureaus, Inc., separately incorporated Better Business Bureau organizations in the US, Canada and Mexico and BBB Institute for Marketplace Trust, Inc. All rights reserved. Please visit RCI.com for details. The latest review amount billed was posted on Feb 28, 2023. We are dedicated to delivering vacation memories that last a lifetime. Plan your next journey with RCI Cruise and leave port with the lowest fares, an exclusive up to $1,500 to spend on board, and more deals. What is the cost??? We will keep trying to contact them--one day they may actually answer--All I wonder is--if this is an above board company, why do they not take care of their clients concerns and simply return calls and settle differences? an attorney but they refused to negotiate with him. This is the version of our website addressed to speakers of English in the United States. Time share oversere haven't got anywhere yet. All-Inclusive resorts may charge a mandatory all-inclusive fee. BBB Business Profiles are provided solely to assist you in exercising your own best judgment. The comments included "So you like throwing your money away?this is money you already spend on your vacations". This is the version of our website addressed to speakers of English in the United States. My husband and I are both smart people and we feel so foolish that we jumped into this. Just hold your ground when dealing with these "salesmen" If you feel uneasy about the answers you're getting (or not getting) don't buy into it. Perhaps, the finest resort community along the Atlantic Coastline. Resorts with mandatory all-inclusive fees require the fees to be prepaid at or before check-in. No travel service of real value is ever free. Of course, this was not mentioned. I happened to read your post at dinner the very night we bought, and that prompted me to dig a bit further. On their websites, both businesses proclaim the best deals on vacations. Palmera Vacation Club. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Judging by everything I'm reading, nothing has changed and they are still lying. I called the number they gave me three times to cancel the contract but no one answered. I need to know what I'm paying for @ $128.21 monthly when I'm still expected to pay exchange fees. Also Check: Free Vacations For Cancer Patients. Salary information comes from 9 data points collected directly from employees, users, and past and present job advertisements on Indeed in the past 36 months. Finally he took our closing documents, ripped the cancellation page out, wrote a note about how this was the official cancellation, and made us sign it. Called better business and state of SC. Amount Settled: $0.00. Palmera Vacation Club 5 years ago Save I have bought into a time share that is on a points system, where a certain amount of points buys you a certain amount of weeks. Login to participate on the website. The guy then became upset and challenged us why we could base our decision based on something online. Still no return calls. After I selected the # from the automated message, the phone just rang and rang and eventually the call would drop. *****. Sharon and Steve Mitchell, who are from Alabama, visited Charleston in June. They just came to our room. I am one of those seniors who purchased on the promise that they would sell current time share. BBB Business Profiles generally cover a three-year reporting period. All rights reserved. Rental: CST: 2081369-50. Boy what an experience that wasfirst some guy wisked us away to a room away from everybody else, which was fine since we wanted to have a private conversation. The latest complaint timeshare fraud was resolved on Aug 04, 2017. Was never actually told what kind of vacation we could book in July for only 2000 points, but decided to buy anyway because it sounded like a good deal. So he starts to get rude and tells us "so you like wasting all of your money" and stuff like that. Travel benefits are administered by third party providers under contract with RCI, LLC. Taxes, additional fees, and charges may apply. Have you tried contacting them? So he takes us to another person so we can "check out". If you didnt knowingly sign up for a sweepstakes run by some outfit that had terms and conditions you agreed to, any out-of-the-blue winner notification is almost surely a scam. Bought 2000 points for a "gold crown" 3-bedroom condo ($850 down). You may think of timeshare as being an outdated thing-of-the-past, but the timeshare industry actually continues to grow every year. Hawaii TAT Broker ID #TA-023-193-6000-01. So we stopped back by the office first thing this morning and cancelled since we were still within the 5 day cancellation period. No materials from this website may be copied, reproduced, republished, uploaded, posted, transmitted, or distributed in any way. Each unit is professionally decorated and refurbished every year. How many people normally accompany you? It was also stated that Palmera would take back the entire deed at no loss to me "whenever" I wanted. Nothing that the salesman presented to us was true. Exchange: CST: 2046555-50. Villa del Palmar timeshare reviews show that regardless of all amenities that these resorts offer they are scam experts at what they do, the Villa group timeshare personnel know how to talk like professionals, negotiate like professionals and rob money from you like professionals, many people have fallen victim, so protecting yourself from a Villa del Palmar timeshare scam is the best thing you can do. Our credit is being held hostage by Palmera Time Share. Click here to explore the Palmera Portfolio. They lie right to your face and then remind you that nothing they say is legally binding! I would give it back for free just to get away from this joke but what I have decided to do is to take this up with the State and with signatures from all the people Palmera has cause grief to. Clear all Why? He then asked us why we wanted to cancel, and we wanted to be honest so we said that a few simple internet searches revealed a lot of negative publicity about this "company", so we decided it was best if we cancelled. We know of no other matter or practice relating to this company that may assist you in your consideration of this company. We did let a gentleman taking our survey afterwards know what we went though and he apologized for the salesman. The confirmation email said that if we were going to arrive after 5pm we needed to call a number. Then suddenly, they changed the rules to allow "members only" to participate in the smart stays. Repeat this to yourself as often as is necessary. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Unfortunately, last year, we believed what they were telling us and bought points with Palmera. File a complaint. If they are considering doing business with the company, consumers can use this indicator to forecast the likelihood of having their issues addressed if a problem arises. With that said, we want to reverse this ordeal and return all funds as we were misled, given the wrong information, and falsified contractual information. He purchased from previous individual owner 10 years ago. ComplaintsBoard.com is a leading complaint resolution website on the Internet. My wife and I were ready to walk out of the sales presentation until they said they would sell our old time shareIt would just take time. It is not a good financial decision for us right not ($25,000 with $5000 down, $499 a month at 17% interest!). Claim it and get a lot of features. There is so much we were told that just isn't true and I can go on and on but I blame myself for listening to his sells pitch. 13 To keep the rating score and review content relevant for your upcoming trip, we archive reviews older than 36 months. Usage Type Annual . Is this your company? And we prefer to vacation by ourselves instead of as a group. We have had two BAD ENCOUNTERS with Palmera. Not only is this a false & deceitful statement, I've now discovered most Caribbean and Mexican resorts have converted to all inclusive which is a product we are not interested in. Palmera conveniently froze my account when I was late paying my unbeknownst previous maintenance fee for 2021 only because nobody responded to me when I was questioning the invoice. showed us were significantly less than what was actually We put down $1200 on our credit card and signed the financing paperwork for the rest. They sat us down with our salesman in a large room. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard. Company resolves 0% of complaints brought to its attention from Business Consumer Alliance. Were prepared to leave until our salesperson (professional liar) told us that they would buy our timeshare and that the $16k could be used to buy a membership at Palmera. I should be able to sue myself out of this contract since they did not sell my current time share. the 2 timeshares we were trading in would be sold and that we Submit a complaint and get your issue resolved. Seller of Travel Reg. Fees, terms, and conditions of packages covered by an all-inclusive fee are determined solely by the resort and are subject to change at any time. When I booked out trip, it took a solid week to speak to a representative. Does anyone else have experience with this and any advice? After all, it's not their money but yours. a 5 week time share at Island Links Resort in Hilton Head, SC. 3000 points may have been enough for a full week in the dead of winter but shoulder season is around 8500 for a week and summer is about 10,650 points per week and more in the newest resort. After the tour, we had to go back to the office and he kept trying to convince us. He wanted to sell it, and in the process, we wanted to buy our own t. s. there. My son in law own(s/ed ?) (Side note: My Contract states, $126.97 monthly draft so I'm not sure why they are taking the additional $1.24 let me guess, the Board of directors voted for the increase the minute I signed up!) We were told they no longer sell that Read Also: Sailboat Vacations In The Caribbean. But that is not the best, when i tried to book a week in May, not one week was open, heading into April the cost was 5600 points. Already have an account? We retained Cancel.We want out of Palmera. Palmera Vacation Club Overview Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. ta.queueForLoad : function(f, g){document.addEventListener('DOMContentLoaded', f);})(function(){ta.trackEventOnPage('postLinkInline', 'impression', 'postLinks-102137832', '');}, 'log_autolink_impression');car salesperson and I have bought cars, I know all of the tricks. Save. $291.18/mo Est. No. According to law enforcement officials, oftentimes the promised discount and savings never materialize: The promoters provide prices that are no better than travelers can buy openly, through a wide range of discount sources, and the promised dream vacations never seem to become available. Score a Best Price Guarantee and up to 60% off of 600,000+ hotels worldwide. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. We purchased a 3000 point timeshare for $12, 500 from Palmera Vacation Club. International Association of Better Business Bureaus. When you buy a timeshare, its an investment in your family and quality of vacations. No: TAR-6309. I want to give it away, We just want to walk away from the contract, We joined palmera timeshare 11/2019 with false sale pitch. So why do people still buy timeshares? Ms. Jennifer Ospina, Member Services Representative, Mrs. Leighann Hoppe, Director of Compliance, Mr. Darren Boniface, Director of Marketing. RCI, LLC. We bought 2000 points, in which the salesman told us and the other couple we were with, would get us 2.5 weeks per year in a 2 bedroom suite. Who do I contact??? Respect the privacy of others. 1 complaints against Palmera Vacation Club, RESPONSE: Complaint was not answered Existing reservations cannot be canceled and reconfirmed under this discounted travel offer. Palmera Vacation Club complaints View Full Report 33 Office Park Road #219 Hilton Head Island, SC 29928 | Get Directions (888) 887-2563 http://palmeravacationclub.com File a complaint in less than 5 minutes! and told them we wanted to cancel the contract or they could 'unethical behavior' I was verbally abused and threatened by staff member. Well after 35 days I finally got my information, and guess what--they lied--I know this is a shocker to most of you ( sarcasm intended ).. Influential celebrities and unscrupulous companies have overrun the media with messaging that timeshares are bad. Desired Settlement: cancellation of contract with no negative credit report filing. sonyasample@gmail.com. Offers void where prohibited by law. In fact, about 85% of timeshare owners love their brand or resort. It's hard to believe Coral Resorts/Palmera Vacation Club is still able to pull off this scam on Hilton Head Island. We didn't start to look into it more until we got home Sunday night. Palmera Vacation Club was first mentioned on PissedConsumer on Dec 02, 2018 and since then this brand received 17 reviews. Taxes, additional fees and charges may apply. The complaint has been investigated and resolved to the customers satisfaction. Her request to surrender her Membership was received and acknowledged, via email, on August 29th, 2022 that the request has . This complaint was posted by a verified customer. This post has been removed at the author's request. My husband and I both agree that if we don't get back our $1200 down payment we will chalk that up to a (hard) lesson learned. They also verbally guaranteed us that Depending on the resort and season, all-inclusive fees may cover meals, drinks, tours, transportation, resort activities, resort amenities, services, and facilities. After the sales pitch we talked and decided this was a good deal and put down 10% or 850.00 deposit, and were told we would get information in about 30 days. more, You seem to have JavaScript disabled. Our complaint services are free and our team of expert mediators will assist in resolving complaints with businesses. Thats another reason why people buy timeshares because the accommodations are comfortable, spacious, and luxurious! Please be wary when you go on this tour. Down and my maintenance fee. Destinations and travel times are subject to availability and confirmed on a first come, first served basis. We promise not to send you any unrelated messages, Click here if youd like to unsubscribe from notifications about new complaints of Palmera Vacation Club. I got a call in January. product but we could spend more $ and upgrade. I hope you were able to get some resolution on your problem and aren't stuck with this scam of a vacation club/timeshare. Full refund or honor the deal made, We have left 3 messages to find out why we don't have access to some of our points that are banked with RCI do to a cancelled vacation. I'm reaching out one last time before I hire an attorney to sort out this mess and cut my losses. We did not need Palmera without this. So here is my question, I am past the 5 day cancellation period, and my maintenance fees and the balance are coming due soon, what would happen if I just walked away and not pay a thing, letting them keep my down payment ? Palmera Vacation Club Business Profile Palmera Vacation Club Vacation Timeshare Multi Location Business Find locations Contact Information 33 Office Park Road, Unit 219 Hilton Head Island, SC. I sent it to the person and address listed on the Right to Cancel paperwork we signed during the scam process. Palmera Vacation Club reviews first appeared on Complaints Board on Aug 4, 2017. No. Where can I get more information about the class action lawsuit. We know of no licensing or registration requirement for companies engaged in this company's stated type of business. RCI and related marks are registered trademarks and/or service marks in the United States and internationally. The Mitchells say Vacation Inspirations offered them free carriage rides and a gift certificate for dinner if they listened to a travel presentation. The first clue should have been that the Quest Initial Palmera Vacation Club complaints should be directed to their team directly. They can certainly be honest in that they deliver what they promise many travelers are happy with their memberships despite the risks and limitations. The reason this appealed to us, is that we were very interested in downsizing the number of timeshares in our inventory. Often, you can answer the scam-or-not question before you even see the details of a club promotion. Respectfully, Member Services DepartmentPalmera Vacation Club. as it is a completely free way to help other owners find TUG on the internet! One thing for sure you make your payments on time they don't report to the credit Bureau but get behind and they turn you over to collection agency; COVID 19 or not they don't care. Please let me know about a class action lawsuit against Palmera if one exists. Theres nothing worse than a cramped hotel room and lack of personal space. By the time our account became active, we discovered the points we purchased were not enough to reserve a 3 bedroom unit for any of the weeks. Why stay in a hotel when you can stay in a fully equipped villa with a washer & dryer, entertainment centers, TVs in bedrooms and living room, DVD players, all kitchens utensils and tableware. Category Timeshares & Vacation Clubs. The points we purchased would get us a 1 bedroom unit during certain weeks of the year. This review was chosen algorithmically as the most valued customer feedback. Sounds like your bases are covered. I cannot imagine having to get ahold of someone if I was an actual customer with Palmera. Some restrictions apply. Bluegreen Points are like flypaper trying to get rid of them (I would recommend against buying them also). Take a screenshot from the USPS and FedEx tracking that it arrived. He then pulled out his phone and asked me where I work so he could go ahead and search for the name to see what he could find. When I had enough and gave him a few words back he said "we could either do this the easy way or the hard way". purchase it back from us. CRI measures the company's customer satisfaction abilities through BCAs complaint mediation process. The letter is already in transit via FedEx to PCV. You wont have to exchange your vacation week or points. Learn More. Write reviews, ask and respond to questions, ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. Palmera Vacation Club Members Association, Inc. All-Inclusive resorts may charge a mandatory all-inclusive fee. Book by 8/15 for travel through 12/15/22. Villagroup time share resorts count with different recreational spots like pools, tennis courts, gym, spa & nearby golf course for you to enjoy and experience a relaxing vacation in a place where you can find from villas to condos, suites and penthouses, all for public in general there is no only members area. would get enough money to pay off their time share. Mr sheldon kept on with his attack he threaten to f- up our credit.
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