Dec 2019 - Aug 20209 months. You can also sign in to the Air NZ mobile app, which will display your upcoming Air New Zealand flights. For flights with AirNewZealand and our partner airlines, use ourAirpoints calculatorto see what you'll earn on a specific flight. You must be a member of AirNewZealand's Airpoints programme to earn AirpointsDollars. Phishing is the practice of sending fraudulent messages (typically an email) used to trick people into revealing sensitive information. How do I update my details? If you have any questions on a Getaway package in the first instance please email weekendersupport@airnz.co.nz. You may not be able to receive Star Alliance Gold status with a participating Frequent Flyer Program if you already hold, by any means, an equivalent or higher status with that Program (more information available on theStar Alliance Rewards Terms and Conditions). display: flex; If you call AirNewZealand, we will need to verify your identity in order to help you. Or to compare these cards to the rest of our range of Airpoints credit cards, use our Airpoints credit card comparison table. } display: block; Is it possible to have a joint Airpoints account? https://ib.airnewzealandcreditcard.co.nz/login. You can click on the "find more dates" button to search for other dates. number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination. Sign up for grabaseat alerts. See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. The app also lets you use your retail and travel, Watching your AirpointsDollars and Status Points add up is easy with your online account. Be rewarded for spending with AirNewZealand and its partners with the Airpoints programme. Find out more about claiming missing points. You can also sign in to the Air NZ app, which will . I forgot the password for my Airpoints account, how do I reset it? Will my account be locked if I enter an incorrect passcode? There is a NZD $5 fee for topping up your balance. However, you can use AirpointsDollars for a wide range of Airpoints rewards like air travel, rental cars, hotel accommodation or to buy or renew your Koru membership just like cash. More about membership tiers. * Seat hold only available for greenlight deals on flight sectors operated by AirNewZealand. Once you have logged in, you can set up your email preferences so you can start receiving grabaseat emails. You can head to the sign-in page and click 'Forgot your password' torequest a password reset. No, AirpointsDollars can only be earned, not purchased. You can then move up to Silver, Gold and Elite if you earn enough Status Points in a 12-month period. If you've not registered yet, you can register for Airpoints online. A passphrase is a sentenceor combination of words that is easy for you to remember, but difficult for someone else to guess. Here's a simple guide to get back on course and make the most of your rewards. Koru Guest Cards are available for set fees for 3, 6, 9 or 12 months. To make sure the AirpointsDollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. Alternatively, if you wish to pay for rewards with your AirpointsDollars for your partner or another household member you can do this by creating a Gifting Register. Login as a registered user, so the seats you grab are held, Log in to grabaseat and make sure that the check box saying "send me grabaseat emails" is ticked, While logged in, check that the email address you provided is correct, Check your junk mail box. It's easy to change your personal information. You can use the same username and password to login to grabaseat. Can I earn AirpointsDollars for a ticket that I have purchased for another person? then. Can I transfer my AirpointsDollars to another member's account? Is the email and mobile verification process mandatory? If you booked the same flight in business . See which Star Alliance booking classes are eligible for upgrade and how many AirpointsDollars are required for a Star Alliance upgrade. Can I use AirpointsDollars to upgrade my booking? AirpointsDollars can be spent on flights with AirNewZealand, as well as partner and Star Alliance airlines. . Book via a travel agent: Provide your travel agent with your Airpoints number at your time of booking. Log in and start again by selecting your email preferences and re-saving. width: 100%; You can unsubscribe at any time. To access your booking online, it must: Be electronically ticketed - paper tickets will not be accessible Have 9 or fewer travellers font-size: 0.9375rem; Can I purchase additional AirNewZealand lounge Guest Passes? * excluding greenlight grabaseat fares via grabaseat.co.nzand fares purchased using AirpointsDollars. .content.header-bottom .usp-content > div { Are grabaseat deals only available online? No, AirpointsDollars may not be exchanged for cash. Forgotten Password - Air New Zealand Welcome to the Air New Zealand flight booking portal. I forgot my grabaseat password or user nameYou can reset these at any time. Simply enter your Airpoints number when you book a flight or with one of our travel partners. Just check the box saying you are an existing Airpoints member and then enter your Airpoints number and PAC. You can earn AirpointsDollars in the air and on the ground. Do keep your account and contact details up to date. Your card will be suspended, so it can't be used for purchases. We'll send you a daily email with a list of our best deals, improving your chances of grabbing one of our ludicrous deals. You can use a credit card or debit card for this. The lock symbol and related URL containing "https" means thatthe connection between your web browser and the website server is encrypted, which is important. Tel: 1800 00 55 63. Star Alliance Gold status is granted through the corresponding status tier in the Frequent Flyer Program (FFP) of the participating Star Alliance Member Airline you nominate as your Status Airline through the Star Alliance Rewards Program. Transferring AirpointsDollars to another member's account is not allowed under the Airpoints Programme. 1 Purchases of Airpoints Dollars, gambling chips, money orders, travellers cheques, cash withdrawals, flights purchased directly from Air NZ using your OneSmart card and . 1. Credit card provided by HSBC Bank Australia Limited ABN 48 006 434 162 Australian Credit License 232595. Yes they are. Then you can spend your Airpoints Dollars on flights and OneUp upgrades. When you join the Airpoints programme you will start at the basic membership level. $70 spent = 1 Airpoints Dollar up to a cap of $60,000 3. Join for free today. Once resolved, call our team to reactivate your account. .content.header-bottom { Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned Airpoints Dollars and Status Points, or to spend your Airpoints Dollars. align-items: center; Shop Huski, Spiegelau, KitchenAid and more. If you've clicked on a link in a Phishing email or scam message, act quickly. Transaction limits and other reasonable redemption conditions of Star Alliance Rewards apply. 2 Certain purchases and transactions do not earn AirpointsDollars or Status Points, as applicable (see the applicable Credit Card Conditions of Use for full details), including: fees, charges or interest, balance transfers, credit card repayment insurance, tax payments (including local council rates and ACC Levies), gambling chips or gambling transactions (including online gambling), cash withdrawals from your account, money orders, travellers cheques and foreign currencies in cash, business-related purchases made with a Westpac Airpoints credit card other than a Westpac Airpoints Business Mastercard and transactions on any nominated account(s) linked to your Westpac Airpoints credit card. I have recently changed my name, how does this affect my Airpoints membership? If you are not able to access your account, please get in touch with our Contact Centre. Airpoints number, username, or email address. There are a few reasons you might not be getting them. You may be able to retrospectively claim AirpointsDollars from your activity with AirNewZealand or with one of our partners. Inflight wellbeing. No. Simply click on the "sign in" button on airnz.co.nz and enter your membership number and password to manage your profile, see how you've earned AirpointsDollars and Status Points, or to spend your AirpointsDollars. Try changing the travel date(s), number of passengers (many greenlight deals only have 1 or 2 passengers per flight) or the destination.. How many seats do you put on grabaseat each week? You must provide an email address to register for an online Airpoints account. As you move up the tiers, you'll enjoy great extra travel benefits and privileges. If you have forgotten your username, enter your first name, last name and email address and click Send reminder. font-size: 140% Any status granted under the HSBC Star Alliance Credit Card (including any corresponding status tier in the Frequent Flyer Program of the participating Star Alliance Member Airline you nominate as your Status Airline) is withdrawn immediately if you close your HSBC Star Alliance Credit Card account. For further information, or to apply now, visit Westpac or call 0800 888 111. We continually take measures to increase cyber security to protect you when you're engaging with AirNewZealand online. Learn more about how Status Pointsworks and the great tier benefitsyou could soon be enjoying. Along with AirpointsDollars, you earn Status Points that let you move up the membership tiers. text-align: center; There are many ways to earn AirpointsDollars - to find out more,click here. Should you travel under a name that varies from your Airpoints or Koru account, Airpoints and or status points will not capture automatically, and you will need to send original boarding passes and E Ticket copies to our Contact Centre for manual accrual. 5. We'll email this reminder to you, along with your Airpoints number, and a link to sign in. What should I do? Please note: Online Services is not currently available for residents of Continential Europe. However, you can gift rewards to anyone who lives at the same address as you do by adding them to your Gifting Register. Status Points add up to make you eligible for Silver, Gold or Elite tier status. , you can view, change and cancel your booking, Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. The name on your Airpoints or Koru account must always match the name on your current passport. Eligible purchases exclude interest free promotional purchases, balance transfers, cash transfers, business expenses, cash advances, fees and charges, BPAY, any disputed transactions and government fees and charges. To reset your password, enter your username and email address and click Send. You can also purchase a Star Alliance upgrade using AirpointsDollars. . Airpoints and AirpointsDollars are registered trademarks of AirNewZealand Limited. No, we will only send you grabaseat emails. Plus, earn Star Alliance Points on eligible purchases2 with the HSBC Star Alliance Credit Card1 and convert3 your points to AirpointsDollars5. I can't remember my Airpoints number, how do I find it? Convert your Star Alliance Points to award miles or points in your chosen Frequent Flyer Program of the participating Star Alliance member airlines. One of the first things cybercriminals do is change your account details after taking control so resetting your password and verifying your information instantly limits potential damage. See the world with your Airpoints Dollars when you fly with Air New Zealand, the Star Alliance or one of our partner airlines. At least daily and sometimes more than once a day. If you have forgotten your username, click here to request it to be emailed to you. You must be able to send us evidence of the correct or new name so that we can update it. Yes, if you're using your AirpointsDollarsto make a OneUp offer, any applicable taxes, levies or surcharges must be paid in cash. Inflight Wi-Fi. Inscreva-se Entrar Iniciar sesso com o Facebook Iniciar sesso com o Google Iniciar sesso com o Apple Visit airnewzealand.co.nz/koru for details. To start, please enter your username. Airpoints members wanting to make rental car reservations can also book at Air New Zealand or call Avis on 0800 247 284 (0800 AIR AVIS) or +64 9 526 3285. How can I improve my chances of getting a greenlight deal? display: -webkit-flex; If you receive a verification code from AirNewZealand that you did not expect or request for example you haven't been using your account or been engaging with us, it could mean someone is trying to access your account. Find out more at OneSmart. Check to see if your booking has been held in credit, Add an extra bag or two to your baggage allowance, Confirm your contact details so we can keep you updated. Don't share your personal information online. Gold Airpoints members can gift their AirpointsDollars to two nominated recipients who live outside their household per year. To make an Airpoints reward booking please call your local AirNewZealand Contact Centre. Check your credit balance and find out how you can use your credit. } You can also complete a MEDA form, or find out more about flying with a medical condition. Airpoints help. } .content.header-bottom p { You can often make changes to your booking online. Seeterms and conditions. Keep track of your Airpoints Dollar balance wherever you are. Find your Airpoints number and keep track of your AirpointsDollars and Status Points balances wherever you are with the Air NZ app. Loyalty programme product innovation and optimisation. To reset your, , enter your username and email address and click Send. To do this, sign into your online account with AirNewZealand, then find your Gifting Register on My Benefits. Airpoints is AirNewZealand's loyalty programme, and anyone in the world is welcome to join. . You can call our friendly team on 1-800-262-1234, or forfurther information on how you can ensure your trip is comfortable and hassle-free find out about ourspecial assistanceoptions. How can I find out when flights from my city are on sale? Just select the name(s) of the traveller(s) you would like to gift an Airpoints reward to. But please note, you can only do this at the time your book your flight. Track your Airpoints Dollars and Status Points balances, view your benefits and latest activity, or access your digital Airpoints card straight from your phone, plus find . Can I transfer my AirpointsDollars to another member's account? To change your account details, please see the FAQ below. If you are travelling domestically (within NZ) and don't have a passport, or if your passport is still in your previous name, you can email us with a copy of your marriage certificate, driver licence or other identification document verifying your new name and date of birth. Username Cancel Our lowest fares sell out quickly and may not be available on all flights or days. border-bottom: 1px solid #e5e5e5; Personal information irrespective of whether the account is active or inactive will be handled as per AirNewZealand's Privacy Policy, What to do when you notice suspicious cyber activities, Steps AirNewZealand takes to enhance cyber security, Frequently asked questions about cyber security. Getaway packages. You must always gift a whole reward. You can use AirpointsDollars to pay for Koru membership. Can I use AirNewZealand credit at the Airpoints Store? Check the grabaseat site regularly and be ready to pounce, because you never know when these extremely popular deals will appear. Existing HSBC customers transferring from another HSBC credit card or customers who have held a HSBC Star Alliance Credit Card within the last 18 months are ineligible for this offer. If the wrong person gets access to your personal information, they could use it to impersonate you, leaving you vulnerable to identity theft. The airline says more than 2,000 flights are booked everyday utilizing Airpoints a number which at first glance is surprisingly large given the size of the carrier and program's reputation for not being very rewarding. .content.header-bottom .usp-content { 3. } We'll email a link to the email address saved in your Airpoints profile - you can follow the instructions to reset your password and get logged back in. This change is driven by the Government's move to regulate credit card interchange rates in New Zealand with the introduction in November 2022 of the new Retail . Earn Star Alliance Points on eligible purchases2 and convert3 to AirpointsDollars. It's an email scam that's been appearing in inboxes across the. AirNewZealand lounge passes are not available for purchase. If you have not updated your Airpoints password within last 12 months, we recommend doing so immediately. Remember, you can view, change and cancel your booking online, or log into your Airpoints account to retrieve your details. -->, See our top 50 products for less than 50 Airpoints Dollars, Shop Cuvee Rose NV Bamboo Jacket - Limited Edition. Tel: 1800 803 298. .content.header-bottom .usp-content > div { In the air, you can earn AirpointsDollars on many AirNewZealand and Star Alliance flights. Some flights with our other airline partners may also earn AirpointsDollars. For credit card fees, interest rates & other benefits visit Westpac's Airpoints web page. In addition, you can't pay for part of a gift with AirpointsDollars and the rest with cash. height: 40px; or combination of words that is easy for you to remember, but difficult for someone else to guess. The conversion rate will depend on the current exchange rate and is at AirNewZealand's discretion. However, you can earn and use AirNewZealand AirpointsDollars when you travel on any of the Star Alliance airlines or use AirpointsDollars to travel on our airline partners. As an Airpoints member you'll earn AirpointsDollars on all eligible AirNewZealand flights, as well as many partner airline and Star Alliance flights. You can continue earning with our Airpoints partners during this time. If you have forgotten your password, resetting it online is easy - click here to start our online password help service. Subject to your membership in the Frequent Flyer Program (FFP) of the relevant Star Alliance Member Airline. Answer To make sure the Airpoints Dollars you earn are automatically added to your account, the name on your Airpoints membership, and the name in which you book travel, should match. Do use multi-factor authentication wherever possible, especially where it involves your personal information (for example on your bank or email accounts). Simply click on the "sign in" button on. There are many ways to earn AirpointsDollars - to find out more,click here. You'll also discover a variety of accommodations for your family's needs including 1-, 2- and 3-bedroom apartments and townhouses.
Thom Bierdz Partner,
Bausch And Lomb Rewards Card Balance,
Tony Gallagher Sarsden House,
Mark Benton Wife,
Articles A
