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ABSOLUTELY REFUSE TO mail any forms. Received a call today. AXA has numerous lawsuits against them, if anyone is interested start digging! This is a bad company. They hire young recent grads and with little training coach them to lure their family and friends to come over as clients. AXA Equitable Life Insurance Company is the #1 provider of retirement plans for K-12 schools, serving more than 820,000 participants in over 17,000 plans. 8/12/2020. Overall company opaque on details. The year-over-year growth in 403(b) plan assets of these major players is presented below: Disclaimer: TopRatedFirms.com reviews of companies is our personal opinion. On another note, my first experience with an AXA professional set the tone for the rest of my time with them. I learned about that a little too late. He tells me that it looks like my accounts are set for payouts, but there is nothing that can be done till Monday, when he will follow up with the right department and then with me. Cons: My broker was deceiving and sold me insurance I did not want. No interest in helping with investment in AXA annunity which has never been gained one penny.. Secondly, I have been hung up on twice when I asked for forms to be sent so I can close and transfer my account. by Unhappy, I spoke with Sheila several times over the phone as she was located in Philadelphia Pa. They have a comprehensive suite of insurance products to cover protection concerns that are designed for individual and business clients. Don't fall for their sales pitches because the reality is they're selling you products they earn a commission on and almost impossible to get out of without giving them more money. Find out how the SECURE Act is changing retirement and how it could affect you. I was not given what I asked for and was mislead when I tried to inquire about apparent problems. There was no follow-up or communication with my account. With both parents covered, children … All the listed benefits are extracted from job descriptions, reviews, and Q&A posted on Indeed. If your not with AXA recommend you stay that way. The worst financial decision I ever made signing on the dotted line with Axa.The only financial security there looking out for is there own.They neglect to tell there fees.The returns on the portfolio are poor.What ever you hear at the initial presentation.sounds to good to be true, and is.Wish I would I had all these's reviews to read 4 years ago it would have saved me thousands of dollars "Buyer Beware", by Disappointed customer, Retirement is an exciting chapter of our lives. These insurances agents are not fiduciaries and do not have your best interest in mind when selling you their products.At age 27, I (thought) I needed help setting up retirement accounts when I became an independent contractor so I asked a "friend" who was in the business for help. AXA Retirement Plan, reported anonymously by AXA employees. All was confirmed same day in phone conversation with assurances I’d receive the check in a few days. Staff is rude. Investment performed terribly. After putting me on hold I found myself back in a queue where I was 39 in the queue. No real complaints, probably since they are working directly with my consultant and not me. It's the time to create more memories and pursue of the goals we might have missed when we were working. AXA Retirement Plan, reported anonymously by AXA employees. What I really wanted to hear was "We will amend our procedures so it doesn't happen again" but it was never said. They are independent brokers working under an umbrella company selling their products. Average salaries for AXA Retirement Plan Services Representative: [salary]. Of all the SRS-approved retirement plans, AXA Retirement Happy Plus was chosen for its awesome product features and benefits. Feel free to share your thoughts on the following points: - Agents says that the fee is only 0.25% if I'm investing for a period of 30 years. I am the legal guardian of my mom's estate. Run, Run as far away as you can get from anyone connected to AXA advisors! 8/21/2017, Pros: easy to talk with, straight shooter. On 8/10/2018 I went to AXA Advisors’ Houston Texas branch, where an AXA Advisor helped me to change the form of my name with my AXA account. The SRS monies can be invested in SRS-approved installations such as EFTs, annuities and insurance, unit trusts and shares. Hadn't heard from anyone affiliated with AXA in at least 5 years. Totally misrepresented and lied. Since I used paperless process I did not have the account numbers since they not longer showed in the AXA online dashboard. They have a broad range of savings, retirement, health and life insurance plans. My job was to transfer calls to the appropriate service center and schedule client meetings.I had one interaction where a client was upset because she wasn’t aware of whether her school provided matching contributions. In achieving these goals, we need a game plan to prepare ourselves for the challenges ahead. Learn about AXA culture, salaries, benefits, work-life balance, management, job security, and more. AXA Equitable Life Insurance Company Variable Annuity Review . This plan has a BrightScope Rating of 80. The customer service folks when I finally got to talk to them were helpful in emailing me the forms I would need. Someone is not doing their job! Had to close my account. Blog Menu Toggle. Avoid AXA Advisors. Terrible customer service. Plan for your financial future today with attractive offers from AXA. (Typical term insurance for a 27 year old is in the $20-30 range per month).• 6% charge on all assets in the SEP and Roth accounts for closing both accounts.• $135 for transferring the assets in the SEP/Roth to Vanguard.• $125 for transferring the assets in the brokerage account to Vanguard.Currently, I'm sitting on a $36,000 loss for "investing" with Axa over 4.5 years while another $6,000 is slowing dwindling away each month in the VUL. but the performance is terrible. Axa Equitable sends your information offshore. So again to the phone to call after trying the online customer service chat only to be told that I needed to call the customer service center that the folks that do the online chat support could not help. Apparently common sense is not so common at this company.This same assistant provided a notary for a hardship withdrawal for a client she had never met which was then sent to a client’s personal e-mail. Freaking out he told me I would have to call customer service. I have a trustworthy person to guide me through some of life's hardest decisions and we share our faith in Christ, which is powerful in creating a trustworthy relationship. Cons: Independent contractors, having nothing to do with AXA, confusing when you call 1-800-444-6510. They are frauds of the financial community. My account value is standing at $10,000 lower than what I opened the account with in 2008 so I would say this is a very bad investment. 0.0 ★ ★ ★ ★ ★ What you need to know about Retire Smart?Retire Smart is a regular-pay, investment-linked insurance plan that helps strategically build a future fund you can use when you retire. Build towards your goalRetire Smart comes with four target date funds. Let Dave Ramsey teach about them. Glassdoor is your resource for information about AXA benefits and perks. My experience with Equitable was awful. We had to spend many months dealing with the general customer service and they dragged their feet on top of having to speak with whoever answered customer service.Stay far away from AXA!! and was told 'tough' in so many words. AXA Financial Services is part of the France-based AXA Group and is one of the largest life and retirement savings companies in the U.S. The only people making out are the agents who sell them and the insurance companies. You call that customer service?????? The supervisor said he could see my accounts on his screen but couldn't understand why they had been removed from my online dashboard. For months we've been working on this. Enjoy guaranteed protectionChoose if you want to prioritize life protection or investment growth by adjusting the life insurance coverage of your plan from 5-25x your annual payment. I could not be more pleased with my experience at AXA Advisors. The policies were purchased by my Father. by Teacher, Retire Smart is a regular-pay, investment-linked insurance plan that helps strategically build a future fund you can use when you retire. 10/25/2017, Cons: Obvious bad procedures and plolicies. Any attempt to transfer my account resulted in exorbitant amount for fees so the math said that a transfer might "break even" after 5 years. Durable power of attorney. Whatever problems you may be having with your personal finances AXA is one stop shop that can point you in the right direction. In my 64 years with many different investment accounts Equitable/AXA was the absolute worst. I have to explain to them their phone operator said the fax would typically be processed in the first hour of opening business and instructions were to phone if there were any problems. Extremely difficult to transfer money out. This company, and I believe annuities in general, are total rip offs of the public. by Mr. Miller, Misleading statements and failure to disclose fee's, Seemingly good investment opportunities and variety of options, Lack of implementation and trustworthiness. Some retirement plans, like 401(k)s, allow you to invest tax-free funds for tax-deferred investments. We reserve the right to delete any brokerage customer reviews that don't meet above AXA Pulsar is an asset accumulation plan without insurance coverage. ALL THEIR CONTACT NUMBERS LEAD YOU TO AN AGENT. by John F., And beyond all that they state they don't have my signature on file so I have to bring in a notary to change my beneficiary. They sucked money out of my Dad for 25 years and then cancelled his policy for being about 17 days late on a payment. They have resets that can be used to "up" your base but I have NEVER been able to use them as my account has always been worth less, and now it is almost worthless loosing more than 2/3 of what I initially "invested" with them. Cons: I am a public teacher. Trying several numbers all of which have automated systems, I finally try the number of AXA online technical help for password resets and immediately ask for a supervisor (again after waiting for 20 minutes in the queue) the agent I spoke with was kind and caring and actually stayed on the line with me till he got a supervisor. Buyer beware. Wanted my money Direct Deposited. Any reviews herein containing “AXA” in any form should be considered to mean “Equitable”. What you need to know about Retire Smart? The total fees are 4.25% - ridiculous!!! Three days later no call, no money. Besides the undisclosed fee there was also an 8%, 7%, 6%, 5% declining four year close out charge (we were told 8%, 6%, 4%, 2%).Unless you want to pay for insurance protection from market impacts there are many better mutual fund managed account options out there. It's all a scheme. The IRS came after me for back taxes on the distribution. I'm also a CPA and can properly read customer statements and understand financial concepts. Simply choose the fund closest to your retirement. Cons: Retuns on investments,High fees,Evasive answers to length of annuity lenght and fees. Lots of fees. I never agreed to any insurance on 2 year old! Before we go into more detail, please read this legal disclosure. If I can choose, I would have replaced him or AXA all together much earlier. The agent snuck in an insurance policy on my daughter at an absurd rate so that 25% of my monthly premium was going to pay insurance only. The representative I dealt with could barely speak English and was not helpful and this was after dealing with a robot for 10+ minutes. We have been trying to get a refund on an annual premium that was ACCIDENTALLY paid twice on 12/27 and 12/31. Also check our Best Early Stage Critical Illness (CI) Plan comparison. Cons: Brokers do not service client accounts. Overall, this is a terrible company! 11/5/2020, Cons: lots of blue sky, no customer service. I have a few queries of my own after I spoke to my agent who is recommending AWA to me. Retirement assets are the amount that accrues in your occupational benefits account under a Pillar 2 plan. Often the providers are insurers like Valic, Voya, AXA and Lincoln Financial. Compared to other retirement plans in the market, it also falls short on certain aspects. After providing proof of cancelling policy they refused to refund our money. In about a week I received a Conformation Notice from the AXA Equitable Processing Office, which demonstrated again that AXA is an efficient institute to work with. I trusted the agent which was a big mistake. One of the advisors there picked up a golf club and bashed it into a wall before looking at me and stating that he wanted to see me in his office the following day. 1/7/2019, Cons: Insurance agent posing as Financial Adviser, Dishonest, 2.5% AUM Fees, 6% Termination Charges. false information, speculations, or to remove spam. After 4 years of very negative returns due to the overpriced policy that finally dropped off, the agent refused to admit any wrong doing. Even though both accounts I am sure are small by AXA standards (less then $8,000 combined), it was all the money I had till my other retirement accounts kicked in. For instance, if Jack is currently 40 years old, his retirement plan may look like the following: 10-years Premium term: 41 to 50 years. Thinking well maybe they had deposited the second account, I checked with my bank and no deposit. 10/31/2018, Cons: The main company, way too many to list. Normally I believe in corporate America - but this company has truely tested my faith in large corporations. requirements. Looking at my Annuity IRA for 2018, as of October 1st, while the S&P has gone up 11%, the value of the unit of the Moderate Growth Strategy Fund has gone down 1.4%. My advisor was new, but had plenty of support and always had leaders to help, so this was not really a con at all. 1290 Avenue of the Americas, 12th Floor. Really drop dead issue that was explained to broker and phone help and included instruction on fax. Skip to content. When it was purchased the fees were not explained, the financial advisor, which is really an insurance agent, tacked on riders that added to the already steep fees. Death benefits total over $5,000,000. Hi Elijah, thanks for your detailed overview. From account inception onwards I lost money month after month. 8 Shenton Way, #24-01 AXA Tower, Singapore 068811 Tel: 1800 880 4888 (Within Singapore) / +65 6880 4888 (International) AXA Customer Centre is located at: … 1/23/2020. The entry age is in the range of 18-55 years and the maximum age of maturity is 65 years. Regular review of your retirement strategy now can help ensure that the golden years are spent doing what you love, with those you love. Finally, I decided to end any further contributions to the company because they were horribly unprofessional, wrote me a TOUGH LUCk email about holding my money captive in a userous way, and when I asked to see where signed that agreement. by Heather Castro, This has caused my policy to lapse now on two separate occasions. I had expected to be investing and creating a future with their professional guidance. He told me that it looked like the person processing the one account had not done something right for the direct deposit. Cons: Extremely difficult to transfer money out. My current financial consultant is hard working and diligent in every aspect; not to mention reachable no matter the time of day. After being on hold for 55 minutes and getting to #11 in the queue the system hung up on me again without me talking to a customer rep. Another set of tries to get past the automated system I was 27 in the queue. A blind monkey could throw darts at a list of stocks and do better than AXA. I can honestly say this company has the worst customer service of ANY company I have ever worked with. I wish I would have known this and researched on my own. The withdrawal form is 16 pages! by Margaret, CPF Life makes a good Retirement plan in the sense that you get a fixed amount of pay-out each month following retirement. Present in 59 countries, AXA's 161,000 employees and distributors are committed to serving our 103 million clients. by David Hawks, • Proven ability to increase plan sponsor and participant engagement with AXA platform ABOUT AXA: We have been providing stability and reliability to our clients since 1859 to help them live their lives with confidence, to give them peace of mind, and enable them to … by B..N., Website: www.axa.com . And no paperwork was even in the works until I started raising hell! By far the worst and absolute frustrating customer service ever! I asked him to send me the paperwork to roll my account into another company and he told me he couldn't send me the paperwork. AXA aims to provide protection for businesses, assets and people. In addition, you get guaranteed income, ideally in a monthly mode so that you can cover your core expenses.Kind-of like a CPF retirement income (there's a cap to it). However, the woman set up to train me was buzzing in my ear not to answer client inquiries without being licensed and there was miscommunication all over the place.I had another instance where a client was sent the wrong withdrawal form by the assistant which caused her to unexpectedly be taxed.This same assistant taught me to prefill social security numbers which I later found out was against company policy and this lead to someone’s account being wiped out by fraud.

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